Special delivery instructions can be added during checkout
We
normally take under 7 business days to deliver wine - if we suspect any delays
we will contact you immediately for instructions ( however Pofadder
might take a little bit longer but we will still deliver your wine at no
extra charge )
Eskom outages and lockdown bans do disrupt this but we will try our best
Please consider using your work address for delivery - it makes your colleagues green with envy!
Breakage policy : As wine bottles are rather fragile, we unfortunately do experience breakages...
Breakage policy - Bottle If you receive your wine, and you notice
that a bottle has been broken please write this on the waybill you sign
(that way we can claim it back from Mr. Insurance). Then please let
us know how many bottles are broken (and which wine), and we will
immediately put the appropriate amount back into your credit card, or
send you replacement wine. The choice is yours.
Breakage policy - Case : in the very extreme case of the whole
case being damaged, please do not accept the delivery. Then please let
us know and we will get you a replacement asap
PAYMENT OPTIONS :
We accept visa and mastercard credit and debit cards and direct deposits/EFT.
We accept direct deposits / EFT to Absa or Nedbank
Nedbank Current account Account number : 1060243903 Branch code : 106012
Absa Current account Account number : 405 212 1105 Branch code : 632005
